Gov Studio Glossary
A clear and practical guide to the terms that shape modern genai government app development, low code development, and AI-powered automation.
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A
Agent Based AI
Autonomous AI systems that perform tasks for staff without needing constant supervision. In Gov Studio, they handle complex workflows like sorting citizen requests, routing cases to the right department, and generating initial replies to common questions.
AI App Development
Building software applications that use artificial intelligence. These apps help government teams automate routine tasks, make better decisions, and provide faster, smoother services to the public.
AI Applications for Government
Software solutions powered by artificial intelligence are designed to help public agencies improve their operations.
API Integration (Application Programming Interface Integration)
Connecting different software systems so they can securely share data and work together. Gov Studio uses these connections to link with legacy systems, state and federal databases, and outside services, allowing agencies to modernize their work without replacing everything they currently use.
App Builder
A visual development platform that lets government teams create digital applications without needing to write code. Users build forms, services, and workflows using simple drag-and-drop tools. Gov Studio's app builder can cut development time from months to just weeks.
Automation Workflow
A series of predefined steps that run automatically when a certain action occurs. Gov Studio workflows eliminate manual data entry, assign tasks to the correct staff, send alerts, update records, and create reports without human effort. This boosts accuracy and frees up staff time for high-value tasks.
B
Boards and Commissions Management
Digital systems that help government teams efficiently run boards and commissions. These tools manage member appointments, meeting schedules, agendas, documents, voting, and basic compliance needs.
C
Case Management Application
A centralized platform that tracks and manages government cases from the initial request to completion. Teams use it to handle investigations, service requests, compliance checks, and benefit applications. Gov Studio includes AI document processing, automatic task assignments, simple status updates, and clear real-time reports.
Citizen Portal
A secure, self-service website where residents can access government services, submit applications, check the status of their cases, make payments, and communicate with agencies.
Cloud-Native Architecture
Software built specifically to run in cloud computing environments. Gov Studio uses this architecture to offer scalability, automatic updates, disaster recovery, and high availability, all while meeting strict government security requirements like FedRAMP.
Compliance Framework
A structured set of rules and standards that guide the use of government technology. Gov Studio supports key frameworks such as FedRAMP, WCAG, HIPAA, IRS 1075, and state security rules. The platform makes compliance easier with built-in controls, audit logs, and required documentation.
Constituent Management Application
A system that stores and tracks all communication between a government agency and the public. It captures questions from phone calls, emails, web forms, and in-person visits. It routes each request to the right team, tracks its progress, and maintains a complete history of all messages.
Custom App Development for State Governments
The work of building software tailored to the specific needs of a state. These apps comply with state-specific rules, programs, and workflows. Unlike off-the-shelf software, custom apps support special compliance rules, connections to existing older systems, and unique state business needs.
D
Data Lake
A large storage place designed to hold all kinds of government data. It can store both structured (organized) data and unstructured (raw) data in its original format. Gov Studio connects to data lakes to analyze records, run reports, and help train AI tools.
Digital Transformation
The comprehensive effort to improve how government offices work by strategically using digital tools. It goes beyond just putting paper forms online, involving rethinking how agencies operate so they can serve citizens in better and faster ways.
Document Intelligence
AI-powered technology that can automatically read and understand documents on its own. Gov Studio uses this to process forms, applications, contracts, and letters. It extracts key details, populates databases, starts workflows, and identifies the next necessary actions.
E
Eligibility Verification Application
A digital tool that checks if a person qualifies for government programs or benefits. It automates the verification steps so staff do not need to review every case manually.
Emergency Management
Government services that coordinate the response during disasters, health crises, or other emergencies. Digital emergency management systems help teams see real-time updates, track resources, share information, send alerts, and create after-action reports.
F
Facility Management
The oversight and maintenance of government buildings such as schools, offices, and correctional facilities. Digital systems for facilities help schedule maintenance, track repair requests, manage safety checks, plan space usage, and store compliance records.
Form Builder
A simple, non-coding tool that helps people easily create online forms.
Fraud Detection Application
A tool that analyzes claims, transactions, and behavior patterns to find signs of fraud in government programs. It uses rules and data analysis to flag unusual activity for staff review.
G
Government App Development
The complete, end-to-end work of making software for government programs. This includes planning what the app should do, collaborating with agency teams, checking rules, securely building the app, testing for accessibility, and keeping it updated to meet government standards.
Government Case Management Application
Software that helps government staff manage various cases. It supports tasks like investigations, complaints, licensing checks, and program eligibility reviews. It also maintains audit records, protects private data, and adheres to data storage rules.
Government Generative AI App Builder
A development platform that uses generative AI to help staff build apps using simple, plain language descriptions. Staff can explain what they want the app to do, and Gov Studio's system generates forms, workflows, data models, and user interfaces. These outputs can be adjusted and launched without writing any code.
Government Low-Code Application Builder
A visual development tool created specifically for government needs. Gov Studio provides pre-built components for common government tasks, ready-to-use workflow templates, compliance checks, and connectors for existing government systems.
H
Health and Human Services (HHS)
Public agencies that deliver essential social services. Examples: Medicaid, SNAP, child protection, mental health support, and services for older adults.
L
Low-Code Apps for Public Sector
Applications built using low-code development platforms to solve government business problems.
M
Machine Learning (ML)
A type of artificial intelligence where systems improve their performance and make predictions by learning from experience and recognizing patterns in data, without being explicitly programmed for every scenario. Gov Studio uses ML to predict case outcomes, plan resource allocation, detect unusual data activity, and give citizens more personalized help based on past actions.
N
Natural Language Processing (NLP)
AI technology that enables computers to understand, interpret, and generate human language.
No-Code
A method for building applications without writing any computer code. Users create working apps by dragging and dropping components, using pre-built templates, and following guided steps.
P
Public Sector Cloud Solutions
Online systems and tools that operate on secure, government-approved cloud platforms. They help agencies safely store data, comply with rules, and meet location requirements for data. They also provide flexible computing resources, disaster recovery capabilities, and regular security updates.
Public Sector Management
The systems, processes, and practices used to run government programs and deliver public services efficiently. This includes managing staff, planning budgets, tracking performance, checking compliance, and guiding technology use. These practices ensure federal, state, and local agencies deliver services clearly and efficiently.
R
Revenue Management Solutions
Digital platforms that assist government departments in collecting taxes and fees. They support online tax filing, automated payments, refunds, audits, and self-service options for taxpayers. They make financial tasks faster, easier, and more accurate.
T
Transportation and Infrastructure
Government agencies are responsible for maintaining roads, public transportation, vehicle registration, driver's licenses, and new infrastructure projects.
V
Virtual Agent
An AI-powered chatbot or voice assistant that interacts with people to answer their questions. Gov Studio virtual agents assist with common inquiries, guide users through forms, check case status, and route complex requests to a human staff member.
W
Web App Development for Government
Building websites that function like applications in a browser, specifically designed for government needs. These apps must be easy to use for people with disabilities, follow strong security rules, support different login methods, work well on all devices, and maintain audit logs for transparency.
Workflow Automation
Technology that completes tasks with minimal human intervention by following a set of predefined rules and logic.